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Exchanges & Returns


Returns are accepted within 30 days AND must be unused, in new condition. We want to ensure the best possible experience for our customers, and do everything we can to remove any risk of shopping online. This attention to customer service is why we offer our free domestic returns and exchanges.

If you need to return an item to us, please contact us using the form below or by phone (617)-334-6332 within 30 days of your receiving the order. If you choose to get a refund rather than exchange, please note that your original shipping cost is not refundable, only the items purchased.

Step 1: Check to make sure you are returning your items in brand new, unworn condition and that they are returned with their original unmarked, undamaged Heyday shoe box and either reuse the shipping bag/box it shipped in, or use another shipping carton.

Step 2: Make sure all straps, laces, or extras that came with it are in the box.

Step 3: We'll pay for the return shipping! A pre paid USPS return label is included in each box (US orders only). When we receive the shoes and check them back into inventory, we'll exchange your pair or refund your method of payment. Please note we cannot refund international shipping charges.

All our shoes are unisex and can be worn for men and women

Our flat sole styles are available in sizes men's whole sizes 4 to 14

Our cardio sole styles are available in men's whole sizes 5-13 only

Flat sole styles including the Tactical Trainer and Super Shift fit 1/2 size big in men's sizes

Super Freak fits true to size in men's sizes and has a narrower toe box; if you wear a half size please order up 1 size (if you wear men's 9.5, order a size 10

Tactical Trainer has our widest toe box

If you are in between sizes, you may want order up to the next size, if you want a roomier toe box (and who doesn't want that?).
Heyday Footwear is happy to offer free shipping on all US orders over $150.00. Orders are not guaranteed to deliver by a certain date or time but usually takes between 1 and 5 business days depending on where in the US you're located.

Shoes that in stock in at our office in Boston usually ship the same day if placed before 3pm Monday-Friday. Orders placed after 3pm Monday-Friday or on weekends and holidays will usually be shipped the next business day. You can also choose express shipping for an additional cost.

International orders are final sale and not refundable unless you choose to return the items at your cost. If you choose to return an International item, only the cost of the item is refundable; any shipping cost you paid to receive the items or return the items is NOT refundable.
International orders are first shipped to our international distribution center in Pennsylvania and then shipped to your final destination. You will receive a tracking email showing a delivery to Pennsylvania even thought this is not the final destination. To see tracking from Pennsylvania to your location please refer to the link in your email from Paypal Global who handles our international shipping.

Exchanges & Returns


Returns are accepted within 30 days AND must be unused, in new condition. We want to ensure the best possible experience for our customers, and do everything we can to remove any risk of shopping online. This attention to customer service is why we offer our free domestic returns and exchanges.

If you need to return an item to us, please contact us using the form below or by phone (617)-334-6332 within 30 days of your receiving the order. If you choose to get a refund rather than exchange, please note that your original shipping cost is not refundable, only the items purchased.

Step 1: Check to make sure you are returning your items in brand new, unworn condition and that they are returned with their original unmarked, undamaged Heyday shoe box and either reuse the shipping bag/box it shipped in, or use another shipping carton.

Step 2: Make sure all straps, laces, or extras that came with it are in the box.

Step 3: We'll pay for the return shipping! A pre paid USPS return label is included in each box (US orders only). When we receive the shoes and check them back into inventory, we'll exchange your pair or refund your method of payment. Please note we cannot refund international shipping charges.

All our shoes are unisex and can be worn for men and women

Our flat sole styles are available in sizes men's whole sizes 4 to 14

Our cardio sole styles are available in men's whole sizes 5-13 only

Flat sole styles including the Tactical Trainer and Super Shift fit 1/2 size big in men's sizes

Super Freak fits true to size in men's sizes and has a narrower toe box; if you wear a half size please order up 1 size (if you wear men's 9.5, order a size 10

Tactical Trainer has our widest toe box

If you are in between sizes, you may want order up to the next size, if you want a roomier toe box (and who doesn't want that?).
Heyday Footwear is happy to offer free shipping on all US orders over $150.00. Orders are not guaranteed to deliver by a certain date or time but usually takes between 1 and 5 business days depending on where in the US you're located.

Shoes that in stock in at our office in Boston usually ship the same day if placed before 3pm Monday-Friday. Orders placed after 3pm Monday-Friday or on weekends and holidays will usually be shipped the next business day. You can also choose express shipping for an additional cost.

International orders are final sale and not refundable unless you choose to return the items at your cost. If you choose to return an International item, only the cost of the item is refundable; any shipping cost you paid to receive the items or return the items is NOT refundable.
International orders are first shipped to our international distribution center in Pennsylvania and then shipped to your final destination. You will receive a tracking email showing a delivery to Pennsylvania even thought this is not the final destination. To see tracking from Pennsylvania to your location please refer to the link in your email from Paypal Global who handles our international shipping.

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Customer Reviews

Based on 29 reviews
86%
(25)
10%
(3)
3%
(1)
0%
(0)
0%
(0)
H
H.L.
Black tactical

Always a bit of a gamble when you order shoes online..but wow these are perfect!!top notch all the way...thanks

Thank you Hakan!
a
a.c.
Oh yeaaaa

Give those baby ankles a break and support them with these hi-tops.

I
I.S.I.
5/5

Black Tactical Trainer Classic High Top Sneakers for Bodybuilding

g
g.s.
Class A truck driver and body builder

Very nice so far

s
s.E.
Great Shoes

My boyfriend really likes them. They are high enough on the ankle for when he squats.



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