SHIPPING IN THE USA
Heyday Footwear is happy to offer free shipping on all US orders over $150.00. Orders are not guaranteed to deliver by a certain date or time but usually takes between 1 and 5 business days depending on where in the US you're located. You can also choose express shipping for an additional cost.
After you place your order, you'll receive an email from HeydayFootwear.com confirming your order with a PO number. When your order is ready to ship, you'll receive a 2nd email with your tracking number from which you can click on to track your package process. The email you enter when you place your order is the email we will use, so please be sure it's correct.
Orders usually ship the same day if placed before 3pm Monday-Friday. Orders placed after 3pm Monday-Friday or on weekends and holidays will usually be shipped the next business day.
Shipping charges are not refundable if items are returned or exchanged.
We only offer free shipping on complete orders so all items are available and in stock. If you order 2 or more items and 1 item is in stock and the 2nd item is a pre order, we'll ship the order together when the pre order becomes available. If you want to receive the in stock item without waiting for the order to ship together, we charge shipping on the first item.
We offer international shipping with 3 carriers.
Usually the least expensive option is USPS First Class International Package which has a transit time for 7-21 days. This service can only be used for 1 pair of shoes (the shipping weight must be under 4 lbs).
USPS International Priority Mail has a transit time of 6-10 days and can be used for multiple pairs.
When your order is shipped, you'll receive an email with a tracking number.
Please note, the shipping cost DOES NOT include whatever duty or tax your country charges on the item. You will need to pay the duty or tax at the time of delivery.
We don't accept returns or exchanges on international orders.