Heyday Footwear is happy to offer free shipping on all US orders over $150.00. Orders are not guaranteed to deliver by a certain date or time but usually takes between 1 and 5 business days depending on where in the US you're located.
Shoes that are in stock at our office in Boston usually ship the same day if placed before 3pm Monday-Friday. Orders placed after 3pm Monday-Friday or on weekends and holidays will usually be shipped the next business day. You can also choose express shipping for an additional cost.
We've partnered with Paypal Global to bring you low shipping rates, shopping in your local currency and your local language. You can choose to shop in your currency and language by clicking the pop-up window on the home page or the grey bar at the bottom of the page.
At checkout, simply use Paypal to get standard shipping rates that are no more than $18.72 for shipping anywhere in the world. Duty is payable at the time of delivery to the courier. Shipping times vary between 8 and 15 days on average depending on your country.
Please note the mini-sites for each country do not allow for the use of promo codes so there's not a place to enter them.
If you choose to pay with a credit card, you can choose USPS International Priority Mail has a transit time of 6-10 days.
International orders are final sale and not refundable unless you choose to return the items at your cost. If you choose to return an International item, only the cost of the item is refundable; any shipping cost you paid to receive the items or return the items is NOT refundable.
Please note, if you paid with Paypal, your international order is shipped to our international distribution center in Folcroft, PA and is then shipped to you. If you see that the shipment has been delivered to this location, don't worry!
IN STOCK ITEMS
Shoes that in stock in at our office in Boston usually ship the same day if placed before 3pm Monday-Friday. Orders placed after 3pm Monday-Friday or on weekends and holidays will usually be shipped the next business day.
When you buy a pre-order style, your card is charged at the time you place the order. We'll ship the shoes when they become available. The expected delivery date is not a guaranteed date; we try very hard to get them to you on time but production or shipping delays can and do happen. We appreciate your patience and understanding!
THE ITEM/SIZE THAT I WANT IS OUT OF STOCK, WHEN WILL IT BE AVAILABLE AGAIN?
Due to the high demand of our popular styles and sizes, they do tend to sell out quickly. We've even had some products sell out in less than an hour! While certain products are very exclusive and only released once, many of our items are restocked regularly.
To be notified when a product is restocked:
- Select the item and size that you want
- Click the "Notify Me" tab on the right side of the screen
- Input your email
- As soon as the item is restocked online, you will receive an email
**Be sure to act fast once you are notified. We have long lists of people waiting to be notified on restocks, so there is no guarantee that you will be able to get the item that you are waiting on.
MULTIPLE ITEM ORDERS
We only offer free shipping on complete orders so all items are available and in stock. If you order 2 or more items and 1 item is in stock and the others are a pre order, we'll ship the order together when the pre order becomes available. If you want to receive the in stock item without waiting for the order to ship together, we'll add the shipping cost on the first item and you can pay by credit card.
Our apparel is made to order meaning when you place the order by our apparel supplier Printful located in California. Apparel orders ship separately from shoes and usually ship 2-6 days after the order is placed. If you order shoes and apparel, they'll ship separately.
US RETURNS AND EXCHANGES
Heyday Footwear offers free exchanges and return shipping on all US orders.
If you need to return an item to us, please contact us using the form or by phone (617)-334-6332 within 30 days of your receiving the order.
If you return the shoes by taping directly onto the shoe box without using an outer shipping box or shipping bag your refund amount will be less $15 to cover repackaging costs. If you choose to get a refund rather than exchange, please note that your original shipping cost is not refundable, only the items purchased.
Please follow these easy steps:
Step 1: Check to make sure you are returning your items in brand new, unworn condition and that they are returned with their original unmarked, undamaged Heyday shoe box using the extra shipping bag and label sleeve provided with your order or use another shipping carton.
Step 2: Make sure all straps, laces, or extras that came with it are in the box.
Step 3: If a pre paid return label was included in your order please use it. If not, we'll pay for the return shipping. When we receive the shoes and check them back into inventory, we'll exchange your pair or refund your method of payment.
If you order with us and the item goes on sale within 24 hours of your purchase (and you let us know), we'll gladly give you a credit towards your next order for the amount of the discount, but we can't offer a refund of the difference.